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Home > FuseDocs > Troubleshooting > FuseDocs and Firewalls
FuseDocs and Firewalls
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Your FuseDocs solution needs to be able to communicate with our licencing portal to retrieve information about who is using the software so that it can supply the correct configuration and install software updates.

 

If you are using a Firewall please ensure that the below are added to your whitelist: 

  • vsto.smarterbusinesssoftware.com.au
  • lic.fuse.work
  • lic.smarterbusinesssoftware.com.au
  • serialkeymanager.com
  • s3-ap-southeast-2.amazonaws.com/smarterbusinesssoftware (or, preferably, *.amazonaws.com/smarterbusinesssoftware to allow for the possibility of an AWS zone change in the future)
  • api.fuse.work
  • app.fuse.work
  • fuseexternal.azurewebsites.net

 

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